Delivering a flexible, reliable, team-centric platform that puts service first in every way. Remove the archaic Point-of-sale terminal and integrate a mobile POS with contactless payments and ordering, ecommerce, state of the art data and reporting, and excellent customer support with simple, reliable pricing.
#Industry: Software Development
Due to the rapid growth, it was challenging to maintain the back-end processes and functions in a CRM platform. Arryved found it difficult to get a clear scope and understanding on how the business is tracking as the business had no visibility in its customers journeys, conversations between Sales teams, lead generations and workflows setups. With the help of a HubSpot expert to guide the business, an in-depth audit was conducted to get the lay of the land and to identify any gaps in the current approach to determine what is necessary to achieve the business’ goals.
Embracing HubSpot’s capabilities, Arryved now has redesigned their HubSpot account to an efficient and healthy lead allocation automation to adapt the complex and dynamic territory split. Foundations to obtain an accurate depiction of lead generation by Marketing was implemented in order for the business to manage accelerated growth.
With the power of HubSpot’s dashboard, these dashboards proved invaluable as the business can view the full scope of all these details in one place. The business can also gain insights on lead sources, from which channel and sales acceptance and rejection, gain more clarity on lead ownership and their status, reducing frustration and improving collaboration. An established semi-automated approach to deal creation tailored to the client’s team usage and ease of use. HubSpot ensures that the Service Level Agreements (SLAs) are measurable, which is crucial for the business.
Utilising HubSpot allowed Arryved to be able to focus on new markets and opportunities and continue to scale without having to worry about seeing rapid growth as a challenge.